TECHSTACK
Germany · E-commerce
Parent group: Zalando
Search · Personalization · Content production · Customer service · Logistics
Mango Stylist is another chat window. The work starts when a vague occasion has to become products that match, are in stock, and still feel like Mango.
AI chatbot fatigue has already set in. Now Mango has joined the list with Mango Stylist. The chatbot is not the interesting part.
Ask Ralph is a familiar RAG pattern in a Polo sweater. The model is rented. Preparing the assortment is the real work.
Training your own multimodal model from scratch takes a lot of time and money. A lot of brands are taking a different route. Ralph Lauren launched Ask Ralph.